Terms of service

By placing an order with Bouquet Boutique Flowers, you agree to the following Terms & Conditions.

Ordering

  • Orders can be placed securely online or via our approved contact channels (email, WhatsApp, Instagram).

  • Please ensure your delivery address and contact details are correct to avoid delays.

  • For custom bouquets or special requests, contact us directly and our florists will assist you.

Payment

  • Payments are processed securely via Shopify.

  • All prices include VAT; delivery may incur additional fees depending on location.

  • Nationwide UK delivery fees may vary depending on distance.

Delivery

  • Delivery Areas: Manchester & Salford (+10 miles) for same-day delivery; Nationwide UK for next-day delivery.

  • Delivery Types: same-day, next-day, and scheduled/advance orders.

  • All deliveries are handled by trusted couriers (e.g., Uber), and a confirmation code is provided to ensure secure delivery.

  • We aim to deliver bouquets fresh and beautifully presented.

Liability

  • Bouquet Boutique Flowers is not responsible for delays caused by weather, traffic, courier issues, or circumstances outside our control.

  • While we take every care to ensure your flowers arrive in perfect condition, we cannot accept liability for damage due to misuse or mishandling after delivery.

Contact for Assistance

For questions regarding orders, payments, or delivery, please contact us: